Contact

Walls.gg is run by a small independent team. One address reaches all of us: info@walls.gg. We read everything and normally reply within two to three working days.

What to write about

• Bug reports. Tell us the mode (Vs Bot, Daily, Local, Online), the device and browser, and what you expected to happen. For online games, the room code helps a lot. You can also use the in-game report button on any screen.
• Rules and rating questions. If a wall placement or a rating change looked wrong, describe the position or the match and we will check the server log for it.
• Account and data requests. Write from the address you signed in with and tell us whether you want your profile hidden, renamed, or deleted along with its match history.
• Feature ideas. Modes, cosmetics, accessibility improvements — the roadmap is largely shaped by what players ask for.
• Business and advertising. Partnership, press or advertising enquiries reach the same address; put "business" in the subject line.

Before you write

Many questions are already answered in How to Play (rules and controls), the glossary (terminology), Privacy (what data we keep) and Terms (fair-play and account rules).

Response times

Support and bug reports: two to three working days. Data deletion requests: within 30 days, usually much sooner. Business enquiries: up to a week. We do not use an automated ticket system, so a short, specific message gets a faster answer than a long one.